Frequently Asked Questions

Welcome to our FAQs page! Here, you’ll find answers to common questions about our mental health services, appointments, scheduling, fees, and practice procedures. We hope this information helps you better understand what to expect when working with us.

For more detailed information about our practice policies, procedures, and expectations, please visit our Policies & Practice page.

If you have additional questions or need further assistance, please feel free to contact us directly. We’re here to support you throughout your mental health journey.

  • Ready to get started? Complete our contact form, and we'll be happy to connect with you. Please allow 2–3 business days for a response, and be sure to check your spam or junk folder in case our reply is filtered there.

  • Affirmations and Gratitude Counseling accepts Blue Cross Blue Shield (BCBS) and private pay.

    Couples Therapy (Private Pay Only):
    Initial Intake Session: $185
    Follow-Up Sessions: $180 per session

    Accepted Payment Methods: American Express, Discover, Mastercard, and Visa.

    For questions regarding coverage, copays, or deductibles, please contact your insurance provider directly.

    A limited number of sliding-scale appointments are available for individual counseling based on financial need and availability. Eligibility is determined on a case-by-case basis. Sliding scale fees may be reviewed periodically and adjusted if financial circumstances or practice availability change.

  • Yes, Sessions are tailored to each client’s individual needs and circumstances, ensuring that therapy is effective and personalized. However, not all clients may be appropriate candidates for telehealth, as suitability can depend on factors such as age, presenting concerns, and the type of therapy being provided.

    Each client is collaboratively supported in determining whether in-person or virtual sessions are the best fit for their needs and preferences.

  • For your first session, it can be helpful to reflect on what you’d like to focus on in therapy, any current challenges you’re experiencing, and what goals you hope to work toward. You’re also welcome to bring any questions or concerns you may have. Your therapist will guide the conversation at a comfortable pace and help you get started.

  • Coaching sessions are 40 minutes in length. The initial coaching session is $155, and follow-up sessions are $150 each. Coaching services are offered on a private-pay basis only and are not billable through insurance.

    Because coaching is not psychotherapy or mental health treatment, services are available to clients in all 50 states.

  • Late Cancellations

    Appointments canceled on the same day as the scheduled session are considered late cancellations.  

    A $80 fee will be charged for late cancellations.

    No-Show Policy
    A no-show is defined as failing to attend a scheduled session without prior, timely notice, regardless of whether the therapist sends a courtesy check-in, as it disrupts the schedule and limits our ability to serve other clients.

    Please Note:

    Therapists are not legally or ethically responsible for sending courtesy check-ins to ensure a client attends a scheduled appointment. Clients are responsible for keeping track of their scheduled appointments and attending as agreed. If you are unable to attend, you are responsible for providing timely notice to cancel or reschedule in accordance with the practice’s cancellation policy.

    Late Arrival

    If you are running late, text your therapist as soon as possible. There is a 10-minute grace period for late arrivals. If you arrive more than 15 minutes late, the session will be marked as a no-show, and the no-show fee will apply.

    Cancellation Window

    To avoid a late cancellation fee, please provide at least 24 hours notice before your scheduled appointment time.

    This policy ensures that your therapist can reserve time specifically for you and maintain availability for all clients.

  • Clinical communication outside of scheduled therapy sessions that exceeds 10 minutes may be billed according to the following schedule. This includes treatment-related communication with clients, parents/guardians, or other individuals involved in the client's care, when clinically appropriate.

    • Up to 10 minutes: No charge

    • 11–20 minutes: $40

    • 21–40 minutes: $80

    • 45 minutes or more: Full standard session fee

      Communication related to scheduling, billing, or other administrative matters is not subject to these fees.

  • If you are experiencing a mental health crisis, please call 911 or go to your nearest emergency room. For immediate support, you can call or text 988 to reach the Suicide & Crisis Lifeline, or use their online chat at https://chat.988lifeline.org.

  • Yes. Raelynn offers both in-person and virtual speaking engagements for schools, colleges and universities, workplaces, community organizations, conferences, and special events.

    Available speaking services include keynote presentations, school and university presentations, workshops and trainings, panel discussions, podcast and media interviews, and community events.

    Please visit the Speaking page for additional information and booking inquiries.